Latest Events

MFactory Helpdesk Launch Event at AWS Offices

Date: 16 October 2025
Venue: AWS Offices, Johannesburg

On the 16th of October 2025, MFactory officially launched the MFactory Helpdesk at the AWS offices in Johannesburg, a major milestone in our journey to deliver smarter, more efficient customer support solutions.

The event brought together industry partners, AWS representatives, and technology innovators to celebrate this exciting new chapter. Guests enjoyed live demos, product showcases, and insightful discussions about the future of AI-powered customer service.

We are incredibly proud of our team and grateful to everyone who joined us in making this launch a success. The day was filled with inspiring conversations, collaboration, and a shared vision for transforming digital support experiences.